IMPORTANT INFORMATIONS

IMPORTANT INFORMATION ABOUT THE WORKING PRINCIPLES OF THE FARE COLLECTION SYSTEM AND THE VIOLATED TRANSIT PAYOUTS

There is a barrier system at the entrance and exit toll booths of the North Aegean Motorway.
The distance between the vehicles in front and the approaches to the entrance and exit lanes should be set to be at least 10 meters.
The maximum approach speed to the entrance and exit lanes is 20 km/h, and for any reason in the lane, it should continue to slow down to stand in front of the barrier. In case of non-compliance with the rules, the damages caused by the drivers in the entry and exit systems will be collected from them.
Even if there is an HGS label on the vehicle, it should be assumed that the barrier may not be opened due to label problems, insufficient balance, etc., and the barrier should be approached at a speed that can stop.
In order to buy a ticket if necessary, all vehicle owners must pass to the ticket machine at the entrance or close to the box office at the exit in order to pay in cash.
Pay paying transactions can be made with CASH and HGS at the exit tolls. Payable by cash, credit card or debit card can be made at CASH tolls.
In case of a violation of the Transition, do not forget to pay your payment within 15 days in order to avoid facing fines within 15 days of the transition. Pay paying October October 15th after 15 days of grace passage, in addition to the toll, a fine of 1 times the amount, in case of payment after 45 days of grace passage, in addition to the toll, a fine of 4 times the amount will be accrued and legal proceedings will be initiated against you, and the court costs and attorney's fees arising from this will be reflected to you. You can get detailed information about the subject from our Call Center with the number “0850 5773535”.
Paying paying by means of HGS, drivers who have problems paying by means of HGS label can pay the tolls at the exit toll booths with cash, credit card or debit card.
Do not forget that it is important to use the appropriate label for the class of your vehicle. The use of labels belonging to the wrong class may lead to incorrect charges.
Customers who do not have an HGS label should use CASH tolls. It is mandatory for all CASH customers who have bought or not bought tickets at the entrance to go to the CASH box office at the exit.
HGS customers who know that their balance is insufficient should use the CASH box office.
Drivers who have an HGS label and have sticker problems at the entrance, if they buy tickets from the ticket machine at the entrance, they must go to the HGS box office again at the exit and complete their transactions there.
The former made the transition of the vehicle is received within 15 days following the date of transition or registered HGS label if the account is new, with impunity, the migration fee will be collected automatically from this account period. However, the lack of sufficient balance HGS error, bank failure, etc. payment will not eliminate the responsibility for the vehicle owner and may not be automatic collection, in such a case, shall undertake any responsibility to North Aegean motorway.
Please note that in order to avoid problems, all your HGS accounts, including your HGS label paid from PTT, must have an automatic payment order issued via a deposit account, overdraft account, or a credit card with a sufficient limit attached to the label account. If necessary, renew your existing instructions. Do not leave the payments to be paid to the label account on the last day, as the payment to the HGS account may coincide with the automatic collection request of that day and therefore the collection may not be made.
In case of failure to collect from your accounts or failure to receive payment within 15 Days following the transition date, we strongly inform you that the responsibility cannot be attributed to anyone else; that it belongs to the owner of the vehicle, there should be only one label registered to your vehicle, if there are multiple labels of the same kind, if you are not informed which of them to process, if the balance is processed through an insufficient label, the collection will not take place and the penalty fee tariff will be switched. Pay attention to the fact that the liability belongs to the owner of the vehicle, there should be only one label registered to your vehicle, in case of failure to notify which of them will be processed.
Having only one label registered on your vehicle, active, with a sufficient amount of money in the account or with an automatic pay order will provide a smoother transition. If there is more than one label registered on the license plate of your vehicle, make sure to cancel the ones other than the label you are using.
Please do not lose your ticket. If you lose, please note that you may have to pay the longest distance fee.
The fact that all trailer license plates operating depending on tow trucks are registered in the system and connected to the relevant label account will provide ease of use for you. By banks and PTT, separate virtual accounts are created for the license plates of trailers and registration of trailer license plates is made. In this way, your tolls that are not withdrawn from the account of the tow plates are collected from your ”defined sub-account of the trailer license plate.
It is important for motorcycle groups to enter the toll lanes in order to make a smooth transition.